RMS | Customers stories

Real stories. Real impact.

How RMS helps properties thrive—straight from our customers.

Cove Communities grows direct revenue 10× and unlocks new guest reach

Learn how Cove Communities uses RMS and Spot2Nite to manage 9 RV parks, grow revenue, save time and reach more RV travelers.
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City Break Apartments: 17% RevPAR growth & 18 hours saved daily

City Break Apartments achieved 17% RevPAR growth and saved 18 hours daily in admin by upgrading to RMS, enhancing operations and guest experience across their Dublin properties.
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Beachport Caravan Park: 55% of calls resolved by AI with Sadie

Discover how Beachport Caravan Park used Sadie AI to handle 55% of calls and generate nearly $10k in revenue, in their first month alone.
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How MainStay Suites manages extended stays across 7 properties

Discover how MainStay Suites utilizes RMS to efficiently manage seven properties, enhance guest experiences, and drive growth in the extended stay market across Australia.
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HOST: 96 hours saved every week

See how HOST saves 96 hours every week managing workforce accommodation for thousands of shift workers, all from one platform.
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Barwon Coast: A better way to book

See how Barwon Coast made it easier for guests to discover, choose, and book their perfect stay with RMS online booking engine and interactive maps, helping guests choose their site with confidence.
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How Roomzzz automated 40% of payments

Roomzzz enhances operations by automating 40% of payments with RMS, improving efficiency, accuracy, and guest experience while simplifying VAT handling across its properties.
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Personalization so good, 30% of guests rebook before they even leave The Nare

See how The Nare Hotel utilizes RMS to personalize hospitality, achieving 30% rebookings before departure and a 65% rate of returning guests.
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Lafayette Hotels boosts direct bookings by 70%

Lafayette Hotels boosts direct bookings by 70% and saves over $100k annually by unifying operations with RMS, enhancing guest experiences and streamlining processes across 26 properties.
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Acres of Wildlife Park saves 32 hours weekly

See how Acres of Wildlife Park boosted revenue with RMS, achieving 10× more online bookings, a 36%+ ADR increase during peak season, and saving hours on booking processing.
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Smarter payments for Quest Collingwood

Quest Collingwood enhances payment operations with RMS Pay, reducing disputes from 1 per week to 3 in 10 months.
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Sydney Lodges streamlines check-in and payments operations

Sydney Lodges stamps out disputes, reduces staff pressure and improves guest check-ins.
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Check-ins made easy at Quest Penrith

Quest Penrith speeds up check-ins, eliminates chargebacks, and boosts efficiency with RMS PAY and guest-initiated payments.
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Oslofjord Convention Centre centralises operations for large-scale event management

Oslofjord Convention Centre streamlines event management with RMS, automating bookings, enhancing upselling, and improving staff onboarding for efficient large-scale operations.
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Smart parks, seamless tech: RMS at the heart of BIG4 operations

Instant pricing and mobile check-in help streamline operations and improve guest experience at Big4 holiday parks.
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Bendooley Estate boosts direct bookings by 27% with RMS Booking Engine

Bendooley Estate uncorked seamless operations and boosted direct bookings with RMS—bringing vineyard, lodges, and events under one elegant roof.
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From manual to mobile: Reflections goes contactless

Understand how Reflections unified all their parks with RMS, boosting guest experience, automating ops, and centralizing financial control.
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Beckons & RMS: Crafting luxury hospitality

Beckons unified seven luxury escapes with RMS—streamlining ops, elevating guest journeys, and turning fragmented systems into seamless service.
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Warburton Holiday Park digitises agreements and cuts admin time by 90%

Warburton Holiday Park streamlined operations by digitizing annual agreements, reducing admin time by 90% and efficiently managing over 80 long-stay residents in one platform.
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Scaling success: The Ascott Limited

Ascott scales globally with RMS, streamlining operations and enhancing guest experiences across 700+ properties.
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Crisis-proofing a luxury resort: Cable Beach Club upgrades to RMS

Cable Beach Club needed a better way to keep guests safe and informed during cyclone season.
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Luxury made simple: Staycae’s smart hospitality upgrade

Luxury hospitality operator Staycae simplifies hospitality in Dubai with RMS, boosting efficiency, guest satisfaction, and direct bookings.
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Summerstar Tourist Parks doubles direct bookings across 10 locations

Summerstar Tourist Parks doubled direct bookings to 30% by centralizing operations with RMS, enhancing guest communication and financial reporting.
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Smart hospitality: CLLIX adopts dynamic pricing for growth

CLLIX boosts bookings and revenue with RMS' dynamic pricing, integrated channel management, and smart reporting tools.
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Management rights done right at Cumberland Lorne

Cumberland Lorne swapped legacy systems for RMS and soared—streamlining complex ownership, slashing costs, and driving a 6% booking boost on Victoria’s iconic coast.
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Saltwater Resorts unifies operations

Saltwater Hotels & Resorts streamlines operations and boosts guest experiences with RMS, achieving an 11% increase in bookings and centralized management.
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Driving operational excellence at Rainbow Beach

Two iconic Rainbow Beach properties transformed their operations with RMS, ditching manual chaos for cloud-based efficiency.
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Simplifying hospitality and marina management at Twin Creeks

Twin Creeks Marinas simplified operations and grew revenue by 11.9% with RMS, while making the guest experience more seamless.
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