# Real stories. Real impact.

How RMS helps properties thrive—straight from our customers.

## Cove Communities grows direct revenue 10× and unlocks new guest reach  
Learn how Cove Communities uses RMS and Spot2Nite to manage 9 RV parks, grow revenue, save time and reach more RV travelers.  
[Read more](/content/customers/cove-communities/index.html)

## City Break Apartments: 17% RevPAR growth & 18 hours saved daily  
City Break Apartments achieved 17% RevPAR growth and saved 18 hours daily in admin by upgrading to RMS, enhancing operations and guest experience across their Dublin properties.  
[Read more](/content/rms-city-break-apartments-case-study/index.html)

## Beachport Caravan Park: 55% of calls resolved by AI with Sadie  
Discover how Beachport Caravan Park used Sadie AI to handle 55% of calls and generate nearly $10k in revenue, in their first month alone.  
[Read more](/content/customers/beachport-caravan-park/index.html)

## How MainStay Suites manages extended stays across 7 properties  
Discover how MainStay Suites utilizes RMS to efficiently manage seven properties, enhance guest experiences, and drive growth in the extended stay market across Australia.  
[Read more](/content/customers/mainstay-suites/index.html)

## HOST: 96 hours saved every week  
See how HOST saves 96 hours every week managing workforce accommodation for thousands of shift workers, all from one platform.  
[Read more](/content/rms-host-case-study/index.html)

## Barwon Coast: A better way to book  
See how Barwon Coast made it easier for guests to discover, choose, and book their perfect stay with RMS online booking engine and interactive maps, helping guests choose their site with confidence.  
[Read more](/content/rms-barwon-coast-case-study/index.html)

## How Roomzzz automated 40% of payments  
Roomzzz enhances operations by automating 40% of payments with RMS, improving efficiency, accuracy, and guest experience while simplifying VAT handling across its properties.  
[Read more](/content/roomzzz-rms-pay/index.html)

## Personalization so good, 30% of guests rebook before they even leave The Nare  
See how The Nare Hotel utilizes RMS to personalize hospitality, achieving 30% rebookings before departure and a 65% rate of returning guests.  
[Read more](/content/customers/the-nare-hotel/index.html)

## Lafayette Hotels boosts direct bookings by 70%  
Lafayette Hotels boosts direct bookings by 70% and saves over $100k annually by unifying operations with RMS, enhancing guest experiences and streamlining processes across 26 properties.  
[Read more](/content/customers/lafayette-hotels/index.html)

## Acres of Wildlife Park saves 32 hours weekly  
See how Acres of Wildlife Park boosted revenue with RMS, achieving 10× more online bookings, a 36%+ ADR increase during peak season, and saving hours on booking processing.  
[Read more](/content/rms-acres-of-wildlife-case-study/index.html)

## Smarter payments for Quest Collingwood  
Quest Collingwood enhances payment operations with RMS Pay, reducing disputes from 1 per week to 3 in 10 months.  
[Read more](/content/quest-collingwood/index.html)

## Sydney Lodges streamlines check-in and payments operations  
Sydney Lodges stamps out disputes, reduces staff pressure and improves guest check-ins.  
[Read more](/content/sydney-lodges/index.html)

## Check-ins made easy at Quest Penrith  
Quest Penrith speeds up check-ins, eliminates chargebacks, and boosts efficiency with RMS PAY and guest-initiated payments.  
[Read more](/content/quest-penrith/index.html)

## Oslofjord Convention Centre centralises operations for large-scale event management  
Oslofjord Convention Centre streamlines event management with RMS, automating bookings, enhancing upselling, and improving staff onboarding for efficient large-scale operations.  
[Read more](/content/oslofjord-convention-centre/index.html)

## Smart parks, seamless tech: RMS at the heart of BIG4 operations  
Instant pricing and mobile check-in help streamline operations and improve guest experience at Big4 holiday parks.  
[Read more](/content/big4/index.html)

## Bendooley Estate boosts direct bookings by 27% with RMS Booking Engine  
Bendooley Estate uncorked seamless operations and boosted direct bookings with RMS—bringing vineyard, lodges, and events under one elegant roof.  
[Read more](/content/bendooley-estate/index.html)

## From manual to mobile: Reflections goes contactless  
Understand how Reflections unified all their parks with RMS, boosting guest experience, automating ops, and centralizing financial control.  
[Read more](/content/reflections-holiday-parks/index.html)

## Beckons & RMS: Crafting luxury hospitality  
Beckons unified seven luxury escapes with RMS—streamlining ops, elevating guest journeys, and turning fragmented systems into seamless service.  
[Read more](/content/customers/beckons/index.html)

## Warburton Holiday Park digitises agreements and cuts admin time by 90%  
Warburton Holiday Park streamlined operations by digitizing annual agreements, reducing admin time by 90% and efficiently managing over 80 long-stay residents in one platform.  
[Read more](/content/warburton/index.html)

## Scaling success: The Ascott Limited  
Ascott scales globally with RMS, streamlining operations and enhancing guest experiences across 700+ properties.  
[Read more](/content/the-ascott-limited/index.html)

## Crisis-proofing a luxury resort: Cable Beach Club upgrades to RMS  
Cable Beach Club needed a better way to keep guests safe and informed during cyclone season.  
[Read more](/content/cable-beach-club-resort-and-spa/index.html)

## Luxury made simple: Staycae’s smart hospitality upgrade  
Luxury hospitality operator Staycae simplifies hospitality in Dubai with RMS, boosting efficiency, guest satisfaction, and direct bookings.  
[Read more](/content/staycae/index.html)

## Summerstar Tourist Parks doubles direct bookings across 10 locations  
Summerstar Tourist Parks doubled direct bookings to 30% by centralizing operations with RMS, enhancing guest communication and financial reporting.  
[Read more](/content/summerstar-tourist-parks/index.html)

## Smart hospitality: CLLIX adopts dynamic pricing for growth  
CLLIX boosts bookings and revenue with RMS' dynamic pricing, integrated channel management, and smart reporting tools.  
[Read more](/content/cllix-apartments-and-hotels/index.html)

## Management rights done right at Cumberland Lorne  
Cumberland Lorne swapped legacy systems for RMS and soared—streamlining complex ownership, slashing costs, and driving a 6% booking boost on Victoria’s iconic coast.  
[Read more](/content/cumberland-lorne/index.html)

## Saltwater Resorts unifies operations  
Saltwater Hotels & Resorts streamlines operations and boosts guest experiences with RMS, achieving an 11% increase in bookings and centralized management.  
[Read more](/content/saltwater-hotels-and-resorts/index.html)

## Driving operational excellence at Rainbow Beach  
Two iconic Rainbow Beach properties transformed their operations with RMS, ditching manual chaos for cloud-based efficiency.  
[Read more](/content/rainbow-beach/index.html)

## Simplifying hospitality and marina management at Twin Creeks  
Twin Creeks Marinas simplified operations and grew revenue by 11.9% with RMS, while making the guest experience more seamless.  
[Read more](/content/twin-creeks-marinas/index.html)
