Myma.ai: AI CHATBOT FOR HOSPITALITY

Myma.ai: AI solutions for guest engagement

Answer guest queries instantly across your website, messaging apps, and social channels with one unified omnichannel communication platform built for hospitality.

Faster responses, fewer tasks, happier guests.

With a direct integration to RMS, Myma.ai automates common guest questions, reservations and upsell prompts across every channel. The result? Fewer calls, faster responses, and more bookings without adding to your team’s workload.

Your AI–powered digital concierge handles up to 80% of routine enquiries, from check-in questions to local recommendations, freeing your team to focus on creating unforgettable guest experiences.

Always-on guest support

Guests can reach you anytime, on any channel: web, chat, social or voice. Myma.ai responds in seconds, around the clock, and in multiple languages.

Seamless RMS integration

Myma.ai connects directly with RMS to pull live rates and availability, manage bookings, and hand off to your team when a human touch is needed.

Data–driven insights

Every conversation unlocks guest trends. Track FAQs, demand peaks and upsell performance with actionable analytics right inside your dashboard.

Time back for your team

Reduce call volume, minimise admin, and save 20-30 staff hours each week – all while boosting guest satisfaction.

Turns conversations into bookings. Automatically.

Convert more of your website visitors and avoid OTA commissions. Myma's solutions guide guests through checking rates and availability, answer questions, and direct them to your booking engine for frictionless checkout.

200x

ROI experienced by clients

80%

of repetitive questions answered within seconds

8

channels supported

Myma x RMS integration

Create a seamless, AI‑powered booking and guest engagement journey by tightly connecting Myma.ai’s chatbot and voice assistant with RMS.

Feed rates and availability from RMS into the Myma AI chatbot so guests understand available rooms and rates. Guests are dropped directly into the final checkout stage of the RMS Booking Engine—no friction, no hand‑offs, just instant conversion.

See how RMS and Myma can transform your guest experience

Myma x RMS demo video

A range of AI solutions to transform your guest experience

Omnichannel chatbot

Connect with guests instantly on your website, social channels and messaging apps.

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AI voice assistant

Deploy a professional hotel voicebot that handles reservations, answers FAQs, and manages room service 24/7.

AI email assistant

Speed up email responses combining the power of Gen AI and Myma.ai Knowledge Hub.

Digital compendium

Move from bulky PDFs, long unread emails, and outdated printed booklets to a user-friendly digital compendium.

Ready for a chatbot that makes every day easier?

With RMS + Myma.ai, you’ll deliver faster service, gain better insights, and reclaim time to focus on the moments that truly matter.

Interactions that once took minutes now happen in seconds, and your guests' needs are met instantly. With everyday questions handled on autopilot, your team can focus on creating elevated guest experiences.