RMS | Platform overview
RMS PLATFORM OVERVIEW
Hospitality's growth platform
One platform to run your operation, delight every guest, and unlock revenue growth.
What does growth look like to you?
ALH Hotels, Australia
Welcome to hospitality, upgraded.
Hospitality, upgraded. Welcome to the new era of RMS. - YouTube
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Hospitality, upgraded. Welcome to the new era of RMS. RMS
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Be a smooth operator
Run everyday tasks effortlessly. Manage your properties, reservations, front desk operations, financials, housekeeping, and maintenance – on one connected system.
Sharpen your revenue strategy
Your sales and revenue strategy – simplified. Connect to the world’s biggest OTAs, get more direct bookings and upsells, manage your reservations, and maximise yields.
Make every stay unforgettable
Give guests a memorable experience for all the right reasons.
Make every interaction frictionless, build long-lasting loyalty, and watch the good reviews roll in.
Make payments frictionless
Get everything you need to make payments – painless.
Give guests flexible payment options, automate manual transactions, prevent fraud, and reduce disputes.
Take payments to the next level
Grow your portfolio
Add properties to your database and manage them from one interface. Our enterprise architecture allows you to view every property at a glance.
Get 24/7 support
Get round-the-clock phone support in your region, and access a vast library of online resources with our help center.
Get crystal clear insights
Make better decisions, faster. Collect, share, and analyze performance insights – from quick snapshots to full views of accounting and operations data.
Keep your data secure
With enterprise-grade security, your data is safe and payments are secure.
A world of partners on one platform
Our open API lets you connect with hundreds of partners. Choose from the best hospitality tech.
Transforming hospitality, one property at a time
Cove Communities grows direct revenue 10× and unlocks new guest reach
Learn how Cove Communities uses RMS and Spot2Nite to manage 9 RV parks, grow revenue, save time and reach more RV travelers.
City Break Apartments: 17% RevPAR growth & 18 hours saved daily
City Break Apartments achieved 17% RevPAR growth and saved 18 hours daily in admin by upgrading to RMS, enhancing operations and guest experience across their Dublin properties.
Beachport Caravan Park: 55% of calls resolved by AI with Sadie
Discover how Beachport Caravan Park used Sadie AI to handle 55% of calls and generate nearly $10k in revenue, in their first month alone.
How MainStay Suites manages extended stays across 7 properties
Discover how MainStay Suites utilizes RMS to efficiently manage seven properties, enhance guest experiences, and drive growth in the extended stay market across Australia.
HOST: 96 hours saved every week
See how HOST saves 96 hours every week managing workforce accommodation for thousands of shift workers, all from one platform.
Barwon Coast: A better way to book
See how Barwon Coast made it easier for guests to discover, choose, and book their perfect stay with RMS online booking engine and interactive maps, helping guests choose their site with confidence.
Lafayette Hotels boosts direct bookings by 70%
Lafayette Hotels boosts direct bookings by 70% and saves over $100k annually by unifying operations with RMS, enhancing guest experiences and streamlining processes across 26 properties.
How Roomzzz automated 40% of payments
Roomzzz enhances operations by automating 40% of payments with RMS, improving efficiency, accuracy, and guest experience while simplifying VAT handling across its properties.
FAQs
Got a question about something else?
How can a Property Management System (PMS) improve efficiency in my business?
A Property Management System centralises core functions like reservations, front desk, housekeeping, and billing into one platform. This reduces manual tasks, streamlines workflows, and enables staff to focus.
What features should I consider when choosing a property management system?
A robust system should offer integrated booking management, secure payment processing, channel management for OTAs, guest communication tools, and custom reporting. RMS includes all these features in one platform, providing a comprehensive solution that supports the full range of property management needs.
Is a cloud-based Property Management System secure for storing guest and business data?
Yes, cloud-based systems are generally designed with advanced security protocols to protect sensitive data. RMS’s system, for example, meets PCI and Department of Defence standards and provides high uptime, ensuring data is accessible and secure.
Can a PMS integrate with other systems we are already using?
A good PMS should offer seamless integration with key tools such as OTAs, payment gateways, and CRM systems. RMS is built to connect with a wide range of platforms, enabling you to manage all operations from a single system and simplify your workflows.